Agency loses count of complaints against e-commerce firms after discount-triggered order boom

Abu Bakr Siddique ordered four motorcycles at Tk 720,000 on Eorange six months ago. He complained to the Directorate General of National Consumer Rights Protection or DNCRP after failing to get the delivery. Now as the owners of the e-commerce platform have been arrested, he doubts whether he will get the products, ever.

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